Frequently Asked Questions

What is the process for working with Jim Davis Designs?

After you reach out and share an overview of your needs, we will follow up via email to discuss your project in more detail and provide a general price list to help with budgeting. If our services align with your goals, we’ll schedule a complimentary in-home consultation.

During the consultation, we’ll refine the design based on your specific requirements and take precise measurements. Following this meeting, you will receive a detailed proposal outlining the breakdown of costs for each space and item, providing clear insight into how your budget is allocated.

Once the proposal is approved, we will send an invoice to initiate the project. You have the option to proceed with a phased approach or in full, with an 80% deposit required upfront and the remaining balance due prior to the largest install portion.

Next, we begin the design process. You can visit our showroom to select materials, request options to be mailed, or schedule a follow-up appointment for us to review materials in your home. Since lighting conditions vary, we will provide samples for you to test in your space at different times of day to ensure your selections are perfect.

After finalizing your material choices, we will proceed with placing your order and bringing your vision to life.

I don’t have an eye for design - can you help?

Absolutely. At Jim Davis Designs, we specialize in curating beautiful, tailored spaces for every client. Jim personally oversees all design recommendations and selections to ensure every detail aligns with our high standards of excellence. Our team of experienced designers and project managers are skilled at transforming window treatments into artful statements that elevate your home.

Whether you’re seeking practical advice or inspired design guidance, we’re here to help. If a particular style or design catches your eye, simply let us know, and we’ll do our best to provide a sample for your in-home consultation. Together, we’ll bring your vision to life with effortless sophistication and precision. Keep in mind that no two homes are the same so if you like something we can create that look for your home.

What happens after the order is placed?

As we pride ourselves on custom-made window treatments, we will submit an order to your specifications and that will be fitted to our exact measurements. We will work with our manufacturing team to ensure they are perfect before they are delivered to your home.

Once we’re happy with the product, then an advisor will take care of fitting it into your home. You can be rest assured it will result in a perfect finish. And just to reassure you, everything is guaranteed to look beautiful and built to last. Please see our Warranty Info in the footer of the website for more information.

How do I pay?

Payments are all made through Quickbooks and you will be emailed a link to pay online on your desktop or mobile device. We accept all major credit cards and debit cards with a 4% merchant processing fee. If you wish, you can pay with an online check at no additional charge through the link with your routing and account number.

What if I’m unhappy with my order?

Your happiness is important to us. If your custom order isn’t exactly what you hoped for, we offer a one-time “Reorder Discount” of 50% on replacement items within 30 days of installation. Installation fees will apply, and the discount cannot exceed the value of the original order.